Last updated: 12 October 2026
Enfuse Canvas is the trading name of Enfuse Signs (Pty) Ltd ("we", "us", "our"), based at 3 Monument Street, Graskop, 1270, South Africa.
We're committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what we collect, why, how we use it, and what rights you have over it.
If you have questions about this policy, or want to exercise any of the rights below, contact us at enfusesigns@gmail.com.
When you place an order or get in touch with us, we may collect:
We don't knowingly collect more information than we need to process your order and give you a good service.
We collect this information directly from you — when you place an order, request a quote, contact us, or use our checkout. We currently don't use third-party analytics, advertising trackers, or cookies beyond what's strictly necessary to run the shopping cart on this site.
We do keep a simple, anonymous count of visits to our site: the date, whether a phone or a computer was used, and the website you came from. It doesn't use cookies and can't be used to identify you.
If that changes — for example, if we add Google Analytics — we'll update this section.
To run our business, your information passes through a small number of trusted service providers:
If we add online payment processing or a dedicated courier service in future, we'll update this section to name those providers too.
We don't sell, rent, or trade your personal information to anyone, for any reason.
We keep order records for as long as reasonably necessary to fulfil your order, handle any returns or warranty claims, and meet our legal and accounting obligations — generally up to 5 years, in line with standard South African record-keeping practice.
When you place an order, you can tick a box at checkout to say you don't want to receive special offers from us by email.
If we send you a promotional/broadcast email, it will always include an unsubscribe link. Once you unsubscribe, we won't send you further marketing emails — though we may still need to email you about an order you've actively placed (like status updates), since that's necessary to fulfil our agreement with you, not marketing.
We take reasonable technical and organisational steps to protect your personal information from loss, misuse, or unauthorised access — including restricting access to our order system with a private access key.
You have the right to:
You can reach the Information Regulator at inforegulator.org.za.
Our products and website aren't directed at children, and we don't knowingly collect personal information from anyone under 18 without the consent of a parent or guardian.
We may update this policy from time to time as our business grows — for example, when we add new payment or delivery partners. We'll update the date below whenever we do.